By Elwin Mwangi | Elwin is the Director Academic Affairs at Kenya Utalii College In today’s fast-paced world, the hospitality industry has undergone a significant transformation, adapting to the changing needs and expectations of travelers. Modern hospitality services have emerged as a response to the evolving landscape, offering a more personalized efficient and technologically advanced […]
Refresher Courses are training programs developed by the College for employees in the Hospitality and Tourism Industry in an endeavor to handle challenges and opportunities manifest in the dynamic Industry. They are geared towards ensuring high operational standards, excellent service delivery, employee motivation thereby improving performance, creation of job satisfaction and enabling the establishments to […]
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